aa444 Privacy Policy

aa444 is Bangladesh's trusted online betting and live casino platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We are committed to handling the personal information of every registered player with transparency, care, and respect. This Privacy Policy sets out in clear, plain English the data we collect about you, the reasons we collect it, the third parties we may share it with, and the rights you have over your own information.

This Policy is effective as of January 2026 and supersedes all previous versions. It should be read alongside the aa444 Terms and Conditions and the Responsible Gaming Policy, both of which are published on this website and incorporated into the overall agreement between you and aa444.

aa444 operates the online gaming and betting platform accessible at https://aa444.io. For the purposes of this Privacy Policy, aa444 acts as the data controller in respect of the personal data of its registered players — meaning we determine the purposes and means of processing your personal data.

All data protection queries, subject access requests, and privacy complaints should be directed to the aa444 support team at [email protected]. Our support team operates 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6), and will acknowledge all privacy-related correspondence within 48 hours.

aa444 collects personal data in the following categories. The specific data points collected from any individual player will depend on their level of account activity and the verification steps completed.

We do not collect sensitive personal data such as biometric data, health records, racial or ethnic origin, religious beliefs, or political opinions unless exceptional circumstances require it and you have given explicit consent. We do not store full payment card numbers — only masked references are retained for reconciliation purposes.

aa444 collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically when you use the platform, including cookies, server logs, and analytics tools that record IP addresses, session duration, device identifiers, and clickstream data.
• Payment providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Visa, and Mastercard when you complete a deposit or withdrawal through those services.
• Identity verification partners: Data returned by third-party KYC and anti-fraud services when we submit your identity documents for verification as part of our compliance obligations.
• Third-party game providers: Aggregate game session data provided by studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe in connection with game rounds played on the platform.

aa444 processes your personal data for the following clearly defined purposes:

• Account creation and management: To create, maintain, and administer your aa444 account, including managing your balance, processing bets, and recording your gaming history.
• Identity verification (KYC): To verify your identity and age (minimum 21 years), confirm the legitimacy of your payment methods, and satisfy our anti-money laundering obligations.
• Payment processing: To process deposits and withdrawal requests made via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records of all transactions.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance related to your account or any game or betting market on the platform.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct described in the aa444 Terms and Conditions.
• Responsible gaming: To monitor betting and gaming patterns for indicators of problem gambling, to apply deposit limits or self-exclusion restrictions at your request, and to fulfil our duty of care obligations.
• Legal compliance: To comply with applicable laws, regulations, and lawful requests from competent authorities, including record-keeping obligations and anti-money laundering reporting requirements.
• Marketing communications: Where you have opted in, to send you promotional offers, bonus announcements, tournament invitations, and seasonal campaign notifications by email or SMS. You may withdraw consent at any time.
• Platform improvement: To analyse aggregated usage data and improve the aa444 platform experience, including game selection, user interface design, payment flow, and customer support quality.

aa444 processes your personal data on one or more of the following legal bases depending on the specific processing activity:

• Contractual necessity: Processing that is necessary to perform our obligations under the agreement with you as a registered player — including account management, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations and mandatory record-keeping.
• Legitimate interests: Processing carried out for the legitimate interests of aa444, such as fraud detection, platform security, and internal analytics, where those interests are not overridden by your privacy rights.
• Consent: Processing for which you have given specific, informed, and freely given consent — principally marketing communications. You may withdraw consent at any time by contacting support at [email protected] or by using the opt-out mechanism in any marketing message.

aa444 does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of recipients solely for the purposes described in this Policy:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the minimum transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification partners: Trusted third-party verification services receive copies of your identity documents and personal details to complete the account verification process. These partners are contractually bound to process data only as directed by aa444.
• Game technology providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and other game studios may receive a player identifier and game session data necessary to deliver their games on the aa444 platform.
• IT infrastructure and hosting providers: Secure hosting and cloud infrastructure providers that store platform data on aa444's behalf, under strict data processing agreements that prohibit independent use of your data.
• Legal and regulatory authorities: We may disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by law, or when we reasonably believe disclosure is necessary to protect the rights, property, or safety of aa444, its players, or the public.
• Professional advisors: Lawyers, auditors, and accountants who require access to certain data to provide professional services to aa444, subject to confidentiality obligations.

The aa444 platform serves players primarily located in Bangladesh. Some of our service providers and game technology partners may process data on servers located outside Bangladesh. Where personal data is transferred internationally, aa444 takes appropriate steps to ensure that equivalent levels of data protection apply, including by entering into contractual arrangements with recipients that impose obligations consistent with this Privacy Policy.

If you have questions about international data transfer arrangements in place for your specific data, please contact us at [email protected].

aa444 retains personal data for as long as necessary to fulfil the purpose for which it was collected, and for any additional period required by applicable legal or regulatory obligations. The following general retention guidelines apply:

• Active account data: Retained for the duration of your account and for a minimum of 5 years following account closure, to satisfy anti-money laundering record-keeping obligations.
• Transaction records: Deposit and withdrawal records are retained for a minimum of 5 years from the date of the transaction.
• KYC verification documents: Retained for a minimum of 5 years from the date of verification completion or account closure, whichever is later.
• Customer support communications: Retained for 3 years from the date of the most recent interaction, unless the correspondence relates to a dispute that remains unresolved, in which case it is retained until resolution plus 12 months.
• Marketing consent records: Retained for the duration of your consent and for 2 years following withdrawal of consent, as evidence of the consent history.
• Technical and session logs: Retained for a maximum of 12 months unless required for a specific fraud investigation or legal proceeding.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.

aa444 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit the aa444 website. They help us recognise your browser, maintain your login session, remember your preferences, and analyse how the platform is used.

The following categories of cookies are used on the aa444 platform:

• Strictly necessary cookies: Essential to the operation of the platform. They enable core functions such as session management, login authentication, and security. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as your chosen language, display settings, and whether you have acknowledged certain notifications. Disabling these cookies may affect your experience.
• Analytics cookies: Collect aggregated, anonymised information about how visitors use the platform — such as which pages are visited most often and whether error messages are received. This data helps us improve the platform. These cookies do not identify you personally.
• Marketing cookies: Used only where you have consented to receive personalised promotions. They help us measure the effectiveness of marketing campaigns. You may withdraw consent at any time.

You can manage or delete cookies through your browser settings at any time. Note that disabling strictly necessary cookies may prevent you from logging in to or using the aa444 platform. aa444 does not use cross-site tracking cookies or sell cookie data to advertising networks.

As a registered player on the aa444 platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days.

• Right of access: You have the right to request a copy of the personal data that aa444 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held in your account. You may also update certain details directly through your account settings.
• Right to erasure: In certain circumstances, you have the right to request deletion of your personal data — for example, where the data is no longer necessary for the purpose for which it was collected. This right is subject to overriding legal retention obligations.
• Right to restrict processing: You have the right to request that aa444 limits its use of your personal data in specific circumstances, such as while a dispute about the accuracy of the data is being resolved.
• Right to data portability: Where processing is based on your consent or on a contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for marketing purposes. Where you object to marketing, we will cease that processing immediately.
• Right to withdraw consent: Where processing is based on your consent (principally for marketing), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

The aa444 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will immediately close the associated account, delete the data, and where required by applicable law, report the incident.

If you believe that a minor has registered on the aa444 platform, please notify us immediately at [email protected] so that we can take prompt action. We ask all adults in Bangladesh to take reasonable steps to prevent minors in their household from accessing online gambling services.

aa444 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the aa444 platform.
• Encryption of sensitive data fields (including passwords and payment references) at rest within our databases using industry-standard encryption algorithms.
• Role-based access controls ensuring that aa444 staff can only access player data to the minimum extent necessary to perform their job function.
• Comprehensive audit logging of all access to personal data records, with automated alerts for anomalous access patterns.
• Regular internal security reviews and penetration testing of the aa444 platform infrastructure.
• Strict data processing agreements with all third-party service providers who handle player data on aa444's behalf.

While aa444 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account password confidential and for notifying us immediately at [email protected] if you suspect unauthorised access to your account.

aa444 may send you promotional emails, SMS messages, or platform notifications about bonuses, seasonal offers, tournament invitations, and new game launches — but only where you have given your explicit consent to receive such communications during the registration process or at a later stage.

Each marketing communication we send will include a clear and functional opt-out mechanism. You can also withdraw your consent to marketing communications at any time by:

• Clicking the "Unsubscribe" link included in any aa444 marketing email.
• Replying "STOP" to any aa444 SMS message.
• Contacting the support team at [email protected] and requesting removal from all marketing lists.

Withdrawal of marketing consent will take effect within 5 business days. Please note that withdrawal of marketing consent does not affect transactional communications — aa444 will continue to send you account-related notifications (such as deposit confirmations, withdrawal updates, and security alerts) that are necessary for the operation of your account.

The aa444 platform may contain references to third-party game providers, payment service operators, or other service partners. aa444 is not responsible for the privacy practices of any third party. This Privacy Policy applies solely to data collected and processed by aa444 in connection with the operation of https://aa444.io.

We encourage you to review the privacy policies of any third-party services you interact with through or alongside the aa444 platform, particularly your chosen payment provider (such as bKash, Nagad, or Rocket), as their data handling practices are independent of aa444.

aa444 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services offered on the platform. The updated Policy will be published at https://aa444.io/privacy-policy with a revised effective date clearly displayed at the top of the document.

Where a change to this Policy is material — meaning it significantly affects your rights or the way we use your data — aa444 will make reasonable efforts to notify registered players via the email address associated with their account prior to the change taking effect. Your continued use of the platform following publication of an updated Policy constitutes your acceptance of the revised terms.

All privacy-related enquiries, subject access requests, and data protection complaints should be addressed to the aa444 support team using the contact details below. All privacy correspondence is handled in English during 24/7 operational hours on Bangladesh Standard Time (BST, UTC+6).

• Email: [email protected] (plain text — not a clickable link)
• Subject line for privacy requests: "Data Privacy Request — [Your Registered Name]"
• Support Hours: 24 hours a day, 7 days a week, including public holidays in Bangladesh
• Acknowledgement Time: All privacy requests acknowledged within 48 hours; substantive response within 30 days

This Privacy Policy was last reviewed and updated in January 2026. All previous versions are superseded by this document.